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Primary navigation

• About Us
  • Useful links
  • Contact Us
  • Accessibility
  • Privacy

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Related Links

Access keys

Access keys are keyboard shortcuts that replace the need to use a mouse for navigation. For this document, you can use:

ALT - A (press enter) for Accessibility page.

ALT - 1 (press enter) to go to the homepage.

ALT - M (press enter) to go to Main Menu links.

ALT - S (press enter) for main page content.

Please note your browser may not support access keys.

Our policy

Many internet users with disabilities find websites difficult or even impossible to use simply because of the way they are designed. Across the Centrica group we are working hard to provide services and products that are helpful to all our customers, and this goes for our websites, too.

This website has been designed to be as accessible as possible and to be compatible with the types of adaptive technology used by people with disabilities, including screen readers.

As such, visitors can control the size of the text, the colours, the stylesheets and even use 'access keys' on the keyboard rather than the mouse to navigate through the pages.

Navigating this website

To navigate through this website, please use the menu on the left-hand side of the page. If you are using a screen reader, you can use the access key alt - M (press enter); this will take you to the main menu, from where you can use the tab key to navigate through the links.

Font sizes

You may change the font size of this document through your browser. In Internet Explorer, select View, then Text Size, and then your preferred size. In Netscape select View, then Text Zoom, and then your preferred percentage size.

Stylesheets

You may import your own stylesheet into this website. In Explorer, select Tools, then Internet options, and then Accessibility. Next click on any or all of three checkboxes to ignore colours, font styles or font sizes. In the same window you can change your stylesheet by clicking the checkbox that says, 'format document using my stylesheet', then simply browse to your stylesheet and click ok.

In Netscape, select Edit, then Preferences and then Appearance. You will then be given the choice to specify your own colours and fonts.

Reading PDF documents

You can read PDF files using Access Adobe software, which can convert .pdfs to .html files. The access.adobe.com site has full details.